Our Privacy Policy Last updated: 24 August 2020

This Privacy Policy (“Policy”) provides important information regarding Menjik Group (Pty) Ltd (“Menjik,” “we,” or “our”) in respect to user information collected through our mobile applications and the use of the information. You provide consent to this Policy when you access and use Menjik applications (“Products”) and other related services (“Services”)

What information does the Application obtain and how is it used?

User Provided Information 

The Application obtains the information you provide when you download and update the Account Details section in the Settings menu. Registration with us is optional, and only available to those over 14 years. When you register with us and use the Application, you generally provide (a) name and email address of the adult responsible for the application (b) mother-tongue of the child (c) languages of interest (d) reading level of the child (e) city or town if you are in South Africa. This information will guide us in making decisions about new content to add and to know the footprint of the users. We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions. However, please keep in mind that not all fields are mandatory and you can provide what you are comfortable to share as this will not affect the features offered by the Application.

Automatically Collected Information 

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. 

Does the Application collect precise real time location information of the device?

This Application does not collect precise information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at privacy@menjik.co.za.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at privacy@menjik.co.za and we will respond in a reasonable time.

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@menjik.co.za. We will delete such information from our files within a reasonable time.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

We may amend our privacy policy from time to time by posting the amended Policy on our website, without directly informing our users. Therefore we encourage our users to review this policy frequently. BabyBus reserves all rights and interpretation to the Policy and its amendments.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at privacy@menjik.co.za.